Effective Business Communication

There are several techniques and models for good personal and business communication, and in this free online course, y...

Certificate

About this course

There are several techniques and models for good personal and business communication, and in this free online course, you will learn about the components and contexts of communication, as well as how to apply them correctly. This Effective Business Communication course also addresses how to engage practically with different communication platforms, the role of communication in business, and the many types of communication.

What you’ll learn

Recognize the importance of communication in gaining a better understanding of yourself and
others
Explain how communication skills help you solve problems, learn new things, and build your career
Define communication and describe communication as a process
Identify and describe the eight essential components of communication
Identify and describe two models of communication
Discuss and provide several examples of each of the two main responsibilities of a business Identify and describe five types of communication contextscommunicator
Identify and describe five types of communication contexts
Outline and discuss the principles of communicating effectively

BHD 1,215

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